Skip to content
Ajirisha

Help

Ask us anything. You do not need an account, and we answer within a day.

My code never arrives

Codes come by email. Check the address you typed, and look in your spam or promotions folder — the first message from a new sender often lands there. If it still does not arrive, tell us below using an address you CAN reach, not the one that is failing.

I have lost the email address on my account

We can move an account to a new address, but not on your word alone — that is how accounts get stolen. Ask below and we will tell you what identity evidence we need.

I have lost the number on my account

Your number is not how you sign in, so losing it does not lock you out. Sign in with your email and we can move the number once we know it is you — never on your word alone, because that is how accounts get stolen.

An employer is asking me for money

Never pay to apply. Charging jobseekers a recruitment fee is unlawful in Kenya, and any employer who does it is removed from Ajirisha. Report the listing from its own page, or tell us below.

Nobody has replied to my application

Open your tracking link. Every employer here commits to a response time, and the status on that page is the real one — no employer can hide a decision once it is made.

Ask us something else

You will get a reference so you can follow it without signing in.

Use a number or address you can actually reach today — if the problem is the phone on your account, do not use that one.